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Payment option

How can I pay for my shopping?
You can pay at the door by card. In this case you will not be charged for your shopping until after it has been delivered to you. Unfortunately we will not accept the cash as payment for your shopping. This is because our Customer Delivery Assistants cannot carry cash with them due to safety reasons.
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What type of payment cards can I use to pay?
You can use a debit or credit card to pay for your shopping. We accept the following payment providers, issued by banks in Malaysia:
  • Visa
  • Master
  • Debit Cards
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What happens if my payment fails?
For card payment at door: You can give the Customer Delivery Assistant an alternative payment card. Unfortunately we will not be able to accept cash. If none of your payment cards work, or if in the rare scenario that there are any connection difficulties with the payment system at your door, we will have to take the shopping back to the store. You will not be charged if this happens.
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How can I get an invoice for my shopping?
If you would like to request an invoice for your shopping, please take your Delivery Receipt into your local store and speak to the customer services team who will process your request.
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Will I get Clubcard points for my shopping?
Yes, you will get Clubcard points for your online shopping in the same way as you would in store.
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Can I use coupons or Clubcard vouchers for my online shopping?
Unfortunately it’s not possible at present to use any coupons and Clubcard vouchers on our website, but we’re working on our systems so we can accept them in the future.
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